Support

If you have any questions 

Our Support team is ready to answer your questions. 

+45 3915 3321

 

Support opening hours (danish time): 
Monday - Friday:
09.00-16.00 
Weekends and holidays:
Closed

 

Ask a question by filling the form and we will get back to you as soon as possible.
   
   
   

Create new case

Enter Form Title

We place great emphasis on professional and personal support

For 20 years we have been building strong relationships with our customers. Maintaining good contact with customers has been our virtue. It is important to us that any customer must feel that they can approach us with confidence in order to solve both small and large challenges.

Our Support team have been handpicked to assist with a wide range of technical challenges. They possess different sets of skills and are always ready to help. We attach importance to providing effective and qualified personal support.

Frequently asked questions 

Our system is designed to work with Internet Explorer. It is possible to log in with other browsers, but it may compromise the functionality. 

Yes, you can. This is done by creating an operations schedule for your displays. We recommend everyone to set up an operations schedule as it will extend the life of the displays by turning them off for periods of time. Contact VisioSign and we will help you with setting it up. 

No. VisioSign Cloud is browser-based. All you need in order to sign in is internet and a computer. From VisioSign Cloud, you can manage all devices connected to the system and that you have access permissions to.  

For safety reasons we certainly do not recommend this. We would always recommend creating a new user of the system. Contact us and we will create a login for your new colleague.